{"id":7365,"date":"2019-07-05T19:56:33","date_gmt":"2019-07-05T17:56:33","guid":{"rendered":"http:\/\/www.alterrahomes.es\/politica-privacidad\/"},"modified":"2022-10-03T12:23:00","modified_gmt":"2022-10-03T10:23:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.alterrahomes.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n

Your privacy is our concern<\/strong><\/p>\r\n

ALTERRA GRUPO INMOBILIARIO, S.L. from here on collectively and interchangeably named as \u201cALTERRA HOMES\u201d, “Us”, “Ours” or \u201cWe\u201d,<\/p>\r\n

We consider people\u2019s privacy to be important, both that of visitors to our website http:\/\/www.alterrahomes.es\u00a0(from here on referred to as \u2018website\u2019) as well as those of anyone else who provide us with information, whose data are treated by \u201cALTERRA HOMES\u201d as part of the provision of services (henceforth and jointly referred to as \u2018you\u2019 or \u2018the user\u2019 or in the plural form as \u2018you\u2019 or \u2018the users\u2019.<\/p>\r\n

In this respect, \u201cALTERRA HOMES\u201d commits to the treatment of your personal data in accordance with data protection laws that are applicable and in effect at that time. In particular, \u201cALTERRA HOMES\u201d will comply with the premises established in the Organic Law 3\/2018, of December 5, Protection of Personal Data and guarantee of digital rights, as well as those of the EU Regulation 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (General Data Protection Regulation), and including any other applicable regulations at the given moment.<\/p>\r\n

On this basis, \u201cALTERRA HOMES\u201d explains our Privacy Policy, with the objective of informing users about how their data is processed, as well as making them aware of the fundamental principles of the protection of personal data which are applicable. In spite of this, certain services provided or those which may be provided in the future on the website could contain specific conditions of use with provisions in terms of personal data protection, which prevail over this Privacy Policy.<\/p>\r\n

With reference to the previous point, we urge all of our users to read this Privacy Policy with care, with the aim of informing themselves of the norms and practices that we have established to protect personal data and to be better aware of our relationship with third parties who may have access to these data.<\/p>\r\n

In any case, the user is the only party responsible for the information given on the website, and if in the future \u201cALTERRA HOMES\u201d wishes to use it for reasons that are different to the ones previously stated, we will inform you of these new reasons and will seek your consent as required.<\/p>\r\n

Upon use of our website, you confirm that you have read and accept our Privacy Policy of cookies and our Legal Notice.<\/p>\r\n

 <\/p>\r\n

1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Who is the data processor?<\/p>\r\n

Contact details of the data processor:<\/p>\r\n

ALTERRA GRUPO INMOBILIARIO, S.L., with N.I.F (Tax number) B-64.544.356, located in C. Balmes, 152 5\u00ba 4\u00aa, 08008 Barcelona and with email address administracion@alterrahomes.es<\/p>\r\n

 <\/p>\r\n

2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What are the users\u2019 data protection rights?<\/p>\r\n

Users can exercise the following rights:<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to request access to personal data: you may ask if \u201cALTERRA HOMES\u201d is processing your data, and if so, you may access them.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to have inaccurate data rectified, or to complete any incomplete data.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to have your data erased.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to request limited processing of your data: in this case we will only preserve data for the exercise or defence of complaints.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to object to processing of your data: \u201cALTERRA HOMES\u201d will cease to process your personal data, with the exception of when it is necessary for us to continue to use the data for a lawful reason, such as the exercise or defence of potential complaints.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to data portability: in the case that the user wishes for their data to be handled by another data processor, \u201cALTERRA HOMES\u201d will facilitate the transfer of their data to the new data processor.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The right to not be subject to a decision based solely on the automated processing of your personal data.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If you have provided your consent for any specific purpose, you may withdraw it at any time, without this affecting the lawful processing of data based on the consent given prior to its withdrawal.<\/p>\r\n

In any case, in the moment in which the user exercises their right to the deletion of data, all personal details linked to the account, as well as the information and content integrated into their profile, will be cancelled. Additionally, in the case that the user exercises their right to delete their personal data so that \u201cALTERRA HOMES\u201d can provide website services, \u201cALTERRA HOMES\u201d will be obliged to terminate their relationship with the user, proceeding to the user to unsubscribe from services without any right to complaints.<\/p>\r\n

To exercise their rights, users should send a form of written communication to the registered office of \u201cALTERRA HOMES\u201d or to the email address indicated in the first section of this Privacy Policy. In both cases this should include a photocopy of their National Identity Document (DNI) or an equivalent identification document.<\/p>\r\n

 <\/p>\r\n

3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I present a complaint to the Spanish Data Protection Agency?<\/p>\r\n

You may use the templates and forms concerning the rights mentioned in the previous point on the Spanish Data Protection Agency\u2019s official website (http:\/\/www.agpd.es\/portalwebAGPD\/CanalDelCiudadano\/ejercicio_derechos\/index-ides-idphp.php).<\/p>\r\n

Complaint to the Control Authority: if you consider \u201cALTERRA HOMES\u201d to be using your personal data in an inappropriate manner, you can direct your complaints to ALTERRA GRUPO INMOBILIARIO, S.L. or the corresponding control authority (in Spain this is the Spanish Data Protection Agency).<\/p>\r\n

 <\/p>\r\n

4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In what cases do we gather personal data about you and what kind are they?<\/p>\r\n

On the basis of the present Privacy Policy, \u2018personal data\u2019 is considered to be any information that identifies you or information relating to you personally that could be used to identify you, for example your name, address, telephone number or email address. If you decide to provide us with your personal data, \u201cALTERRA HOMES\u201d will keep the details that feature in each one of the forms that you fill in or that are provided to us in different emails addresses that \u201cALTERRA HOMES\u201d have at your disposal to keep in contact with us.<\/p>\r\n

These data are processed whenever you interact with \u201cALTERRA HOMES\u201d and our representatives; when you participate in or request to take part in any activities related to \u201cALTERRA HOMES\u201d, such as the provision of services; when you interact with the website whenever personal data is provided as is described in this Privacy Policy and the Cookie Policy; upon signing up to our web page or using certain features without signing up, such as participating in any interactive services.<\/p>\r\n

a)\u00a0\u00a0\u00a0\u00a0 Personal data on our web page obtained from your computer or electronic device:<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cookies, only for http:\/\/www.alterrahomes.es<\/p>\r\n

If you require more information on \u201cALTERRA HOMES\u201d use of cookies, please consult our Cookie Policy.<\/p>\r\n

 <\/p>\r\n

5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How do we utilise users\u2019 personal data?<\/p>\r\n

\u201cALTERRA HOMES\u201d communicates to the applicable users that the personal data provided to and stored by us will be identified in the Registro de Actividades de Tratamiento (Record of processing activities), under the name of \u201cALTERRA HOMES\u201d, being used with the intention of:<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Responding to consultations or requests for information that users may carry out;<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Providing our services in accordance with the Legal Notice;<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The use or provision of services, in the case of prior registration of the user, in accordance with the general conditions of use of the website and the specific conditions of particular services;<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Personalising and improving tools and features of the website, as well as guaranteeing its technical functioning;<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In the case that the user has ticked the corresponding box for such purposes, keeping them informed through the sending of notifications or newsletters via email and\/or other electronic media, the content of which will principally deal with our services, activities, projects, updates and new features of the website.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Using them for any other requested means or means permitted by the applicable legislation or for which you have already given your consent.<\/p>\r\n

 <\/p>\r\n

6.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Why do we process your personal data?<\/p>\r\n

\u201cALTERRA HOMES\u201d can process your personal data based on any of the following legal grounds: (A) legal commercial means; (B) when you have given your consent; (C) whenever it is necessary to comply with any legal obligations or regulations of \u201cALTERRA HOMES\u201d and (D) whenever it is necessary for the fulfilment of a contract of which you form a part.<\/p>\r\n

 <\/p>\r\n

7.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Who can access your personal data?<\/p>\r\n

Depending on the purposes for which your personal data is collected, the following people may access the aforementioned information:<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Authorised staff of \u201cALTERRA HOMES\u201d or representatives acting in the name of \u201cALTERRA HOMES\u201d, subject to the applicable data protection laws.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Regulatory authorities or other third parties in conformity with the applicable laws.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Third parties (service providers who process information as data processors under the instructions of \u201cALTERRA HOMES\u201d). All of this is only after having carried out the necessary measures to ensure that we can share the aforementioned information in compliance with the applicable data protection laws.<\/p>\r\n

We will not sell or divulge personal data that you have provided to us via the website or that could identify you either directly or indirectly to third parties.<\/p>\r\n

 <\/p>\r\n

8.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Where are your personal data processed?<\/p>\r\n

\u201cALTERRA HOMES\u201d will not carry out the transfer of personal data outside of the European Economic Area (EEA). In the case that any transfers should occur, \u201cALTERRA HOMES\u201d will do so in compliance with the applicable data protection laws. Regardless of the place where your personal data are kept or processed, \u201cALTERRA HOMES\u201d will safeguard and guarantee that the service providers maintain the appropriate administrative, technical and physical security measures to protect your information.<\/p>\r\n

For more information on contract models on the part of \u201cALTERRA HOMES\u201d, please contact us at administracion@alterrahomes.es.<\/p>\r\n

 <\/p>\r\n

9.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How do we protect your personal data?<\/p>\r\n

\u201cALTERRA HOMES\u201d maintains security levels for the protection of your data as required by General Data Protection Regulation EU 2016\/679: May 25, 2018 and the Spanish Organic Law 3\/2018 of December 5 on data protection and guarantee of digital rights, and has established all technical measures available to avoid the loss, misuse, alteration, unauthorised access and theft of the data that the user provides through the web page.<\/p>\r\n

In any case \u201cALTERRA HOMES\u201d will take technical measures and adequate organisational steps, both when designing the data processing systems and also in the moment of processing said data, in order to preserve security and to prevent any unauthorised processing. However, despite the diligent implementation of such measures, the user should be aware that Internet security measures are not impenetrable.<\/p>\r\n

 <\/p>\r\n

10.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How long will my personal data be stored?<\/p>\r\n

Personal data will be kept for a period of six (6) years, in accordance with current accounting regulations and, if applicable, for ten (10) years according to money laundering prevention regulations.<\/p>\r\n

\u201cALTERRA HOMES\u201d processes your personal data during the necessary period to comply with the objectives established in this Privacy Policy, as well as to preserve your personal information in compliance with the rulings of the pertinent laws and regulations.<\/p>\r\n

The criteria we follow is determined by:<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The purpose of collected data and the compliance of said purpose.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The reasons for which the data is collected, for example in the case of consent, which you may withdraw in any moment.<\/p>\r\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Periods of obligatory storage according to contractual regulations and policy frameworks.<\/p>\r\n

Keep in mind that in some cases \u201cALTERRA HOMES\u201d is obliged to preserve certain data about you.<\/p>\r\n

 <\/p>\r\n

11.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Confidentiality<\/p>\r\n

The professionals who work for \u201cALTERRA HOMES\u201d and that have had some kind of involvement in the services provided to the user are obliged to not divulge or make use of the information that they have accessed. They have been trained and informed of their responsibilities in this regard and sign the corresponding confidentiality agreement. Likewise, third-party organizations whose intervention is required and\/or necessary for the proper management of the provision of the service can access your data.<\/p>\r\n

In any case, the information supplied by the user will be considered as confidential, and will not be used for other means which are related to the management of requests and the services contracted by \u201cALTERRA HOMES\u201d in its case. In this regard, we are obliged to not divulge or reveal information about the user\u2019s intentions, the motive behind the requested services or the duration of the relationship with the user.<\/p>\r\n

 <\/p>\r\n

12.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Social media<\/p>\r\n

\u201cALTERRA HOMES\u201d has a presence in some of the leading Internet social media networks and also acts as a data processor in relation to the data published by \u201cALTERRA HOMES\u201d.<\/p>\r\n

\u201cALTERRA HOMES\u201d will process the data in each social network according to the rules established by each social network. Hence, and as long as \u201cALTERRA HOMES\u201d does not decide otherwise, we will be able to inform our followers on the corresponding social media sites about our activities, events and other related items, including the attention of the follower, through the channels which the network provides for that purpose.<\/p>\r\n

\u201cALTERRA HOMES\u201d will not extract any personal data from social media unless the user grants their express permission.<\/p>\r\n

 <\/p>\r\n

13.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Special category of personal data<\/p>\r\n

We will not gather nor process any particularly sensitive personal data or that which is included in the special category of users\u2019 personal data, unless they have been explicitly provided by the user. Special categories of personal data allude to information related to race or ethnic origin, political opinions, religious beliefs, genetic information, biometric data for the sole reasons of the identification of a physical person, and information about your health, sex life or sexual orientation.<\/p>\r\n

 <\/p>\r\n

14.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Policy of children\u2019s use<\/p>\r\n

This website is not designed for, nor directed at children under eighteen years of age (18), without the authorisation of parents or a legal guardian. In this sense, we deliberately do not collect information on such people. In any case, if parents or legal representatives consider that their children or wards have submitted personal details without parental consent, please write to us at dministracion@alterrahomes.es.<\/p>\r\n

 <\/p>\r\n

15.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Direct marketing<\/p>\r\n

We do not use users\u2019 personal data for the purposes of direct marketing without express prior consent.<\/p>\r\n

If in any moment you decide you want to stop receiving commercial or promotional information from \u201cALTERRA HOMES\u201d, you may, with no additional charge and without having to provide written justification, unsubscribe from direct marketing campaigns and object to the future processing of your personal data for these ends by sending us an email to administracion@alterrahomes.es or by pressing the opt-out link (unsubscribing) in the email subject line. You can also use the process to unsubscribe in any promotional message that you receive from \u201cALTERRA HOMES\u201d.<\/p>\r\n

Keep in mind that although you may decide not to subscribe or that you unsubscribe from promotional emails or newsletters, we may need to continue to contact you in reference to important information of a non-commercial nature, such as to resolve an issue, the detection and prevention of errors or general communication to comply with the Legal Notice and\/or website terms and conditions.<\/p>\r\n

 <\/p>\r\n

16.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Automated decision making<\/p>\r\n

We will not use automated processes, including profiling, unless you have explicitly authorised us to do so. In this case, we would inform you of the rationale involved in this decision, as well as the meaning and consequences of the aforementioned processing for you.<\/p>\r\n

 <\/p>\r\n

17.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Links to other websites<\/p>\r\n

In \u201cALTERRA HOMES\u201d websites there are links to other websites that we consider to be potentially useful and informative for you. Notwithstanding, please keep in mind that we do not endorse or recommend the content or services of these websites, nor are we responsible for their individual privacy policies. We strongly recommend you to bear in mind and read the privacy policies of all websites that you visit. Remember that what is indicated in this Privacy Policy is only applicable for data received and\/or processed by \u201cALTERRA HOMES\u201d.<\/p>\r\n

 <\/p>\r\n

18.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Modifications and integrity of our Privacy Policy<\/p>\r\n

We will only use your personal data according to what is established in the Privacy Policy that is in force in the moment in which your personal data is collected. \u201cALTERRA HOMES\u201d reserves the right to modify this Privacy Policy in any moment, and will publish any such modifications on our website; for this reason, we recommend our users to visit the website every time you access the Privacy Policy. If in any moment we decide to use your personal data in a different manner to which was specified in the moment in which they were obtained, we will communicate this to you via email, provided that we have the means to do so. In this moment we will give you the option to authorise other uses or disclosures of your personal data that you had given us access to prior to the modification of our Privacy Policy.<\/p>\r\n

In the case of any clause of the present Privacy Policy being annulled or considered null and void, the rest of the conditions will not be affected and will maintain their validity, in attention to the current regulations in application in each moment.<\/p>\r\n

 <\/p>\r\n

This Privacy Policy was last updated in August 2019<\/em><\/p>\r\n","protected":false},"excerpt":{"rendered":"

Your privacy is our concern ALTERRA GRUPO INMOBILIARIO, S.L. from here on collectively and interchangeably named as \u201cALTERRA HOMES\u201d, “Us”, “Ours” or \u201cWe\u201d, We consider people\u2019s privacy to be important, both that of visitors to our website http:\/\/www.alterrahomes.es\u00a0(from here on referred to as \u2018website\u2019) as…<\/p>\n","protected":false},"author":1,"featured_media":7257,"parent":0,"menu_order":200,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7365","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPrivacy Policy | Alterra Homes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alterrahomes.es\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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